Support

Help with installation, gameplay, cloud saves, and test releases.

Fast help

The game does not open: update Android System WebView and Chrome, restart the device, and try again.

Cloud Sync is unavailable: continue playing locally. Open Save Sync later and press Sync Now. Progress is merged rather than blindly overwritten.

Moving between devices: create a link code on one device, scan the QR or enter the six-digit code on the other, review the summaries, and choose Use Combined Progress.

Play Store test version will not install: a manually installed debug APK may use a different signing certificate. Sync or back up progress, uninstall the debug build, then install the Play version from the tester link.

Before contacting support

Include the device model and Android or browser version.
Describe the game mode and what happened immediately before the problem.
Include a screenshot of any message, but never send your cloud device secret or release keystore.
For cloud issues, mention the approximate date and time.

Contact

Email support@aetherialdepths.com. Do not include passwords, keystores, private signing keys, or the full contents of administrator configuration files.

Privacy and deletion

Read the Privacy Policy or follow the cloud-data deletion instructions.